Telcom Systems of Ohio Logo
Akron: 330.644.1519
Canton: 330.499.0560
Toll Free: 800.637.7719
Fax: 330.644.2851
Email: sales@tcsofohio.com

Iwatsu Brand

Tel-Com Systems of Ohio is an authorized distributor for Iwatsu, a world leader in telecommunications since 1938.

Phone Systems

Iwatsu Enterprise-CS Small Business Edition Phone System

Iwatsu Enterprise-CS Small Business Edition Phone System

  • IP-PBX with an Esnatech Officelnx SBE Unified Communications system
  • Provides advanced call processing with growth from 96 to 1024 ports
  • Supports in any combination of SIP, VoIP and TDM devices
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  • Includes an Esnatech Officelinx SBE unified communications system that delivers unified messaging, mobility, presence and collaboration features
  • Integrates with applications including transparent networking, contact center solutions, in-building wireless and more
  • Creates a 100% transparent multiple site system network
  • Industry leading MTBF statistics
  • Iwatsu ECS systems operate with a 99.999% up-time
  • Passive cooling design eliminates moving parts and heat buildup
  • Fault tolerant VX Works operating system
Iwatsu Enterprise-CS IVM IP Phone System

Iwatsu Enterprise-CS IVM IP Phone System

  • Streamlines call processing and voice messaging for customers and employees
  • Fully equipped for VoIP with the TOL-IVM messaging system
  • Advanced mobility option
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  • Iwatsu Enterprise-CS platform configured for VoIP
  • 56-port VoIP phone system with optional expansion to 1024 ports
  • 4-ports TOL-IVM voicemail automated attendant configured with 50 voice mailbox licenses (upgradeable to 400 mailboxes)
  • Optional advanced mobility client for screen pops, contact dialing and mobile phone integration
  • Supports Iwatsu IP Campus 100% transparent multiple system networking
  • Optional upgrades for automatic call distribution (ACD), speech recognition and more
Iwatsu Enterprise-CS Elite Phone System

Iwatsu Enterprise-CS Elite Phone System

  • IP-PBX with an Esnatech Office-Linx Elite Unified Communications system
  • provides advanced call processing with growth from 96 to 1024 ports
  • Supports in any combination of SIP, VoIP and TDM devices
+ More
  • Includes an Esnatech Office-Linx Elite unified communications system that delivers unified messaging, mobility, presence and collaboration features
  • Integrates with applications including transparent networking, contact center solutions, in-building wireless and more
  • Creates a 100% transparent multiple site system network
  • Industry leading MTBF statistics
  • Iwatsu ECS systems operate with a 99.999% up-time
  • Passive cooling design eliminates moving parts and heat buildup
  • Fault tolerant VX Works operating system

Phones

Iwatsu ICON 5930 IP Phone

Iwatsu ICON 5930 IP Phone

  • 15-line × 24-character liquid crystal display with backlight
  • Oversized incoming call/message waiting indicator lamp
  • 30 self-labelling flexible feature keys with red and green LEDs (times two screens)
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  • 7 fixed feature keys for transfer, feature, hold/DND, speaker, mute and volume control
  • Ergonomic handset design
  • Speakerphone
  • Optional integrated Bluetooth® headset interface
  • Three position station pedestal with integrated wall mount
  • Power Over Ethernet or local power supply
  • Available in black matte finish
  • Simplified installation using Iwatsu Auto-Discovery Mode
  • Renowned Iwatsu quality
Iwatsu ICON 5910 IP Phone

Iwatsu ICON 5910 IP Phone

  • 7-line × 24-character liquid crystal display with backlight
  • Oversized incoming call/message waiting indicator lamp
  • 10 self-labelling feature keys with red and green LEDs
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  • 16 programmable feature keys with red and green LEDs; expandable to 24
  • Optional integrated Bluetooth headset interface
  • Speakerphone
  • Three position station pedestal with integrated wall mount
  • Power over Ethernet or local power supply
  • Available in black matte finish
  • Simplified installation using Iwatsu Auto-Discovery Mode
  • Renowned Iwatsu quality
Iwatsu ICON 5900 IP Phone

Iwatsu ICON 5900 IP Phone

  • 2-line × 16-character liquid crystal display
  • Over-sized incoming call/message waiting indicator lamp
  • 9 programmable feature keys with red and green LEDs, expandable to 18
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  • 7 fixed feature keys for transfer, feature, hold/DND, speaker, mute and volume control
  • Power over Ethernet (PoE) or optional power supply
  • Integrated Layer-2 switch
  • Integrated headset jack
  • Speakerphone
  • Three position station pedestal with integrated wall mount
  • Available in black matte finish
  • Simplified installation using Iwatsu Auto-Discovery Mode
  • Renowned Iwatsu quality
Iwatsu ICON 5810 Digital Phone

Iwatsu ICON 5810 Digital Phone

  • 7-line × 24-character liquid crystal display with backlight
  • Oversized incoming call/message waiting indicator lamp
  • 10 self-labelling feature keys with red and green LEDs
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  • 16 programmable feature keys with red andgreen LEDs; expandable to 24
  • 7 fixed feature keys for transfer, feature, hold/DND, speaker, mute and volume control
  • Optional integrated Bluetooth® headset interface
  • Three position station pedestal with integrated wall mount
  • Available in black matte finish
  • Line powered
  • Renowned Iwatsu quality
Iwatsu ICON 5800 Digital Phone

Iwatsu ICON 5800 Digital Phone

  • 2-line × 16-character liquid crystal display
  • Oversized incoming call/message waiting indicator lamp
  • 9 programmable feature keys with red and green LEDs; expandable to 18
+ More
  • 7 fixed feature keys for transfer, feature, hold/DND, speaker, mute and volume control
  • Headset jack
  • Full-duplex speakerphone
  • Three position station pedestal with integrated wall mount
  • Available in black matte finish
  • Renowned Iwatsu quality
Iwatsu ICON IP Softphone

Iwatsu ICON IP Softphone

  • Answer calls to your extension from anywhere with Internet access
  • Supports Bluetooth headset connection
  • Microsoft Outlook® contact integration
  • Incoming and outgoing call log
  • Features tab provides access to twenty-six pre-programmed features
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  • Localized music on hold
  • Web-based help system
  • Volume control
Iwatsu ICON 59DS Direct Station Selection Unit

Iwatsu ICON 59DS Direct Station Selection Unit

  • Cascade up to 2 DSS units
  • 30 keys by 2 screens = 60 total keys per unit
  • 15-line, 24-character backlit liquid crystal display (LCD)
  • Integrated layer-2 switch
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  • Simplified installation using Iwatsu Auto-Discovery Mode
  • Power over Ethernet (PoE) or local power
Iwatsu 12KTD-3 Digital Phone

Iwatsu 12KTD-3 Digital Phone

  • Full duplex speakerphone
  • Two-line × sixteen-character backlit LCD
  • Separate volume control buttons for handset, speaker, and ringer
  • Innovative station base design allows for a seven-position angle adjustment and also serves as a wall mount unit
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  • Standard headset connection with enhanced operation and integration - users may connect and release a call with a single key, one-touch operation
  • Longer handset and base cords
  • Eight feature access keys with red LEDs
  • Twelve multi-purpose keys with red and green LEDs, upgradeable to twenty-four keys
Iwatsu DDPH Doorphone

Iwatsu DDPH Doorphone

  • One-touch call button calls up to 16 extensions simultaneously
  • Iwatsu system can be programmed to trip a relay when the doorphone call button is pressed
  • One of 4 ringtones may be selected
  • Multiple doorphones supported

Software

AccuCall-Web for Iwatsu Enterprise-CS

AccuCall-Web for Iwatsu Enterprise-CS

  • Designed specifically for the Iwatsu Enterprise-CS to collect and organize the information necessary to effectively manage and control telephone costs
  • Track usage by caller ID, user, department, number or incoming line
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  • Call visualizer
  • IP campus
  • Costing
  • Review and organize data
  • Simultaneous users
  • Supports multiple transfers
  • Reports differentiate between transfer and conference
  • ACD and ICM call information displayed
  • Trunk busy statistics
  • Cradle to grave reporting
ICON TAPI Client Services for Iwatsu Enterprise-CS

ICON TAPI Client Services for Iwatsu Enterprise-CS

  • Allows PCs running TAPI-compliant Microsoft Windows applications to access telephony services
  • Take calls, make calls, place calls on hold and retrieve calls from hold
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  • Incoming call screen pop of a TAPI-compliant application contact record on a Client PC
  • Make an outbound call via an Iwatsu telephone from a TAPI-compliant MS Windows application that support outdialing
  • Place a call on hold / retrieve a call from hold within a TAPI-compliant application
ICON Virtual DSS for Iwatsu Enterprise-CS

ICON Virtual DSS for Iwatsu Enterprise-CS

  • Allows users to handle call flow through a control panel on their desktop
  • Multitude of Single-click operations:
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  • Call another station
  • Retrieve an incoming call from a call covered station
  • Transfer a call to a voice mailbox
  • Park a call at another station
  • Park a call on a group park orbit
  • Status Indication to:
  • Incoming calls to a station
  • Station on call
  • Station in Do Not Disturb (DND)
  • Calls parked at a station
  • New voice message at a station
ICON QueVue for Iwatsu Enterprise-CS

ICON QueVue for Iwatsu Enterprise-CS

  • Lets ACD agents quickly view contact center stats in real time, log-in or out of ACD groups and manage their calls at the click of a mouse
  • Login or logout of one or more ACD groups
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  • Set agent login priority per group
  • Set their status for wrap-up or available/not available
  • Control the desk phone at the click of a mouse using the answer, hold and disconnect buttons
  • Record a call
  • Color code queue statistics based on priority or threshold levels
ICON Call Director for Iwatsu Enterprise-CS

ICON Call Director for Iwatsu Enterprise-CS

  • Call control to Make a call, Call voicemail, Answer a call, Place a call on hold, Record a call, Transfer a call, Transfer to voicemail, Disconnect a call
  • Incoming Call Screen Pop – Caller’s name and number
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  • User Status integrates itself with the PC Attendant Phonebook, User Status allows co-workers to view user status
  • Call Forwarding Feature may be used to forward incoming calls to another extension or an external number such as a cell phone
  • Directory feature provides two views: the Company Phonebook which lists all ECS extensions and personal contacts imported directly from Microsoft Outlook
  • Call Log feature maintains a record of all incoming and outgoing calls for a period of one month and can be used to quickly reference and dial past calls
ICON PC Attendant for Iwatsu Enterprise-CS

ICON PC Attendant for Iwatsu Enterprise-CS

  • Displays incoming calls on screen
  • Control buttons for the most frequently accessed features
  • Search the directory, view system wide status and dispatch calls
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  • Multiple clients can share a company-wide network phonebook, and edits from one client populate across all users
  • Users can hide seldom-used extensions from the network phonebook by using an "Ignore Extensions" list
  • A Notes column in the phonebook allows attendants to add notes about specific extensions
  • Color-coded departmental listings and “sort-by-department” feature
  • Call Log saves information about all calls that ring the extension
  • Four call coverage buttons that allows you to easily answer a call ringing at another station
  • Recall information includes caller ID name and number and recalling extension ID
  • Status column in the phonebook includes a "PARK" indication when a call is parked at an extension